Hunahpu’s Day was supposed to be the joyous capstone of Tampa Bay Beer Week and a way for Cigar City Brewing to celebrate its 5th anniversary.

Instead, it turned out out to be the worst day in the short history of Florida’s most highly regarded brewery.

A two-hour wait to get in. Long lines for beers that kicked early. Sardine-can crowds. Another two-hour wait to buy $20 bottles of the beer everyone was there for, Hunahpu’s Imperial Stout. Anyone who bought a $50 ticket was guaranteed up to three bottles, but hundreds left empty-handed when the the last of the 16,200 bottles was distributed.

When the door slammed shut, the crowd turned ugly, booing and chanting “Cigar City Sucks, Cigar City Sucks.” Police moved in to calm things down and Redner started taking steps to make amends, beginning with a mea culpa posted on the CCB Facebook page: